Refund policy

Returns

La Comuna Cajey Inc. does not accept returns or exchanges of any product once the sale is finalized and the merchandise is delivered.

La Comuna Cajey Inc. will only accept returns when an order is cancelled or there is an error in your order. If there is any problem with an item in your order, you must report it within a reasonable time by calling 939-289-0488, or emailing us at lacomunacajeyinc@gmail.com, and we will do our best to correct it.

Refunds and Credits

If you have any issues with your order, please contact La Comuna Cajey Inc. immediately to inform us. We recommend doing this as soon as possible, as we cannot provide refunds, credits, or adjust charges on orders if you do not report the problem within 2 days after the order is picked up.

If there are missing products or you have a problem with your order, we reserve the right to offer a credit for the product.

If you receive a credit from La Comuna Cajey Inc., it should be applied to your account within 1 to 3 days after receiving confirmation from a member of the Comuna Cajey Inc. team.

If you receive a refund, depending on your bank or credit card company, it may take between 5 to 10 business days for the refund to be processed once it has been issued.

If you do not see a refund reflected within that time frame, please contact your bank or credit card company directly regarding their refund policies.

If you received a refund and need an updated receipt, please contact La Comuna Cajey Inc., and we will gladly send it to you.